Acceptance of Terms
By accessing or using the services of BrandWork Digital Ltd (“we,” “us,” or “our”), including but not limited to design, development, and digital media services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our services.
Description of Services
BrandWork Digital Ltd provides creative and digital services, including but not limited to UI/UX design, branding, website development, marketing assets, and consulting services. All services are subject to availability and may be modified or discontinued at our sole discretion.
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
Payments
Clients agree to pay all fees associated with the services as outlined in proposals, invoices, or subscription agreements. All payments must be made in accordance with the agreed-upon billing cycle. Late payments may incur interest or service suspension.
Intellectual Property Rights
Unless otherwise agreed upon in writing, all materials, designs, and deliverables created by BrandWork Digital Ltd remain our intellectual property until full payment is received. Upon final payment, the rights to the final deliverables transfer to the client. We retain the right to display completed projects in our portfolio.
Client Responsibilities
Clients agree to provide accurate information, timely feedback, and all necessary resources for project completion. Delays caused by the client may affect project timelines and may result in additional charges.
Turnaround Time and Delivery
Estimated turnaround times will be communicated based on the scope of work. Delivery timelines are estimates and not guarantees. We are not responsible for delays caused by third parties or force majeure events.
Revisions
Reasonable revisions are included as per the scope agreed upon. Additional revisions outside the original scope may incur extra charges. We reserve the right to determine what qualifies as a revision versus a new request.
Refund Policy
Due to the nature of creative work, all sales are final, and no refunds will be issued once a project has commenced. Exceptions may be made at our sole discretion in cases of non-delivery.
Termination
Either party may terminate a service agreement with written notice. In the event of termination, the client agrees to pay for all work completed to date. We reserve the right to terminate services for non-payment or violation of terms.
Confidentiality
We respect client confidentiality and agree not to disclose any proprietary or sensitive information shared during a project. Clients must also respect the confidentiality of our processes and proprietary materials.
Limitation of Liability
BrandWork Digital Ltd will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability for any claim related to services shall not exceed the amount paid by the client for those services.
Indemnification
You agree to indemnify and hold harmless BrandWork Digital Ltd and its affiliates from any claims, damages, or legal actions arising from your use of our services, violation of these terms, or infringement of any third-party rights.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England.
Contact Information
For any questions regarding these Terms and Conditions, please contact us at: hello@brandworkhq.com